This is a complete guide to the Xbox One. Like all other consumer electronics, Microsoft Xbox One also faces several bugs and problems. In this guide, you can find a list of errors and corrections, update your HDD, problems with the disk drive, Xbox One bricking, Xbox One does not start / boot / hang, Xbox One, green death signal, Kinect no function, Xbox After hanging, time the game installation is reduced, the game system changes between games, the use of updates without emergency connections is prohibited, the MAC address of the Xbox One is obtained, is prohibited after an update without an [EOU] emergency connection, slow and slow UI, controller termination problems and more.
Note that the following methods must be used at the discretion of the platform owner. GamingBolt or its staff members are not responsible for any problems that might arise or problems that might arise when trying the following. Always remember that official support is always the best support.
How to replace or renew your Xbox One hard drive: [Warning: this will void your warranty because Microsoft still does not officially support replacing the hard drive]
You must ensure that the hard drive meets the following specifications [Xbox One Oneix credit Tear down]:
- 2.5 inch standard
- SATA II unit
- 5400 RPM
After you have the desired hard drive, it is time to replace it with the one in the box. The video guide below will show you how to do it.
Error code:
Error code 8b050033: Update not available.This code indicates that the Xbox One requires an update, but is currently not available. This is mainly a server problem and it's best to try it later.
Error code E101 xxxxxxxx xxxxxxxx: Offline emergency update problem
This happens when there is an error when trying to do an emergency update offline. You must contact your local Xbox service representative for this problem
Error code E100 xxxxxxxx xxxxxxxx: hardware problem
Your Xbox One hardware has been damaged during the update. You need to send your console for repair. Contact your local Xbox support for this problem.
This error can also cause your Xbox One to crash.
Error code 80072xxx, 87ddxxxx, 8007019x, 8019019x: network problems
You need to check your internet connection for this error. If you are using a wireless connection, check that the connection is correct. If that doesn't work, you must have a cable connection. Even if this method doesn't work, you have to select "Start update" again, if you see another error, press the Xbox button on the front of the console for 5 seconds. The console will turn off. Unplug the power cord for 30 seconds. This will reset the console cache. Upload your Xbox One again and select "Start update." If this doesn't work, you should contact your local Xbox support.
Error code E203 xxxxxxxx xxxxxxxx
There is no detail about this error. Your best action is to contact your local Xbox support.
Error code E200 00000116 00000000
This can happen after you have finished installing the game. You may need to delete the game and turn off the router. Install the game and turn on the router and try again.
Error code 8000001f
This error appears when the Xbox One SmartGlass on Android is not connected. You might need to connect the two devices on the same network.
Error code 0x87DD0006
This error is caused by a login problem. This error can be solved by yourself, because it seems to be related to the Xbox Live server.
Problems when updating the Xbox One:
Some users may experience problems updating their Xbox One. Following the steps below can help you:
- Check your network connection
- If it's okay, you have to press the Xbox button on the front of the console for 5 seconds.
- This will ensure that the console is turned off.
- Then unplug the power cord for 30 seconds. This will reset the console cache.
- Upload your Xbox One again and select "Start update."
- If these steps fail, you need to contact support
Problems with disk drives:
Positioning your Xbox One vertically is not the right way. You have to place it horizontally. Putting it vertically can damage your disk drive. If you have damaged your Xbox One drive, we recommend that you contact your local Xbox One support.
Slow installation time for games:
If the game on your Xbox One takes a long time to install, you must be patient. Do not remove the disc and stop the installation first. After stopping the installation, remove the disc, close your Xbox One completely, unplug the console. This will ensure that the console cache is clean. Turn on the console and try installing the disk again.
Here are other methods for installing games that are stuck 0%:
- Open the settings and reset your Xbox One to the factory default settings.
- Make sure the game disk is not inserted.
- After the console restarts everything, disconnect your internet connection.
- Enter the game and now you have to start installing.
Hanging load screen:
This is a normal loading screen, but in some cases the screen can remain there forever. You have to be patient, because the Xbox One is still running.
Kinect doesn't work:
- Try removing the power cable.
- With Kinect installed, plug the power back in and turn on the console. If the Kinect still hasn't been detected,
- You will see "Kinect revoked" in the upper right corner of the home screen.
- Try clicking "What else did the Kinect see?"
If it still doesn't work, you must verify with support.
How can I find the MAC address of Xbox One?
- To get your MAC address so you can connect and manage your Xbox One.
- Let the configuration fail, then use the troubleshooter.
- This will show you the MAC address.
Xbox One restarts / restarts:
Certain players may experience rebooting the Xbox One while playing games.
- Unplug your console
- Restart the console
- Insert the game disk
- Try playing again
If the problem persists, contact Xbox support.
By default, Cross Game Party System is disabled, this is how you can turn it on:
The Xbox One driver might be inactive after the initial update:
Turn off the Xbox One and turn it on.
Disallow after using offline emergency updates:
Offline update is not ready. If you accidentally install it, your Xbox One can be blocked. Hopefully Microsoft will fix it soon. Unfortunately, a user is banned and has shared his experience below.
Xbox One Dashboard image that does not contain:
Maybe the images on the Xbox One Dashboard are not loaded. To resolve the problem, follow the steps below:
- Open Internet Explorer on the Xbox One
- Open your Internet service provider page and follow the instructions
- Enter your ISP account
- Restart your Xbox One
- Everything will load properly now
Note: This works with British Telecom in the UK. And this solution may or may not vary for different Internet service providers.
Death green screen
Many users report that they receive the "death green screen" where the Xbox One only hangs on the screen with its logo. Some users have escaped by just turning off the console and then turning it on. Unfortunately there is no official word from Microsoft about this. However, there are a number of things you can consider to avoid this:
- Use a cable connection.
- Be patient and check if the Xbox One is active. The Kinect sensor is a good indication for this.
- Even if you pass the green screen of death and the update stops, do not turn off your Xbox One. This will prevent console bricking.
- If you don't see activity on Kinect or Xbox One, that means the console is damaged and you should check it with support.
- Problems with terminating the Xbox One controller:
For users who often experience problems terminating with the Xbox One controller, follow the steps below:
- Turn off Xbox One (Energy Saving Mode).
- Connect the controller via a USB cable.
- Disconnect the Kinect cable from the console.
- Reinstall the Kinect cable to the console.
- Turn on the console.
- Run the Kinect installation program.
- The problem now must be fixed.
- Xbox One Slow / Laggy UI:
This happens because of a memory dump problem. You can fix it temporarily by pressing and holding the power button for 10 seconds.
This guide was last updated on December 31, 2013.
Note: This guide will be updated after we have further information.